Privacy Policy

1. General

Storck UK Limited (hereinafter referred to as “Storck”) takes the protection of your personal data very seriously and collects, processes and uses your data only in accordance with the standards of the legal data protection regulations.

This privacy policy will inform you as to how we look after your personal data when you visit our website ( (“our Website”).

Storck is the data controller and responsible for your personal data.

Our contact details are: Storck UK Limited

E-mail address:

Postal address: Storck UK Limited, Matrix House, Basing View, Basingstoke RG21 4DZ

Telephone number: +44(0)1256 340300

We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy policy If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us:

If links to other pages online are found on our Website, this policy does not apply to data collection and usage on the linked pages, as Storck does not have any kind of influence on their set up and content.

2. Processing of Personal Data; Purpose and Legal Basis

2.1 Categories of Personal Data

Personal data means any information relating to an identified or identifiable individual.

Storck processes the following personal data depending on your actions on our Website: your IP address and the type and scope of the elements (e.g. webpages, buttons) accessed by you as well as the date and time of access and – if you provide this information by filling out forms on our Website (e.g. the contact form or the registration form for a competition) – your title, first and last names and postal address, your e-mail address and your telephone number.

2.2 Website usage

When you visit our Website, connection data is temporarily processed (in particular IP address, last visited URL, time and date, pages accessed). We process this data as far as is necessary to offer our Website (which is in our legitimate interests). We may also process this data in pseudonymous form for the purposes listed under section 2.3, based on your consent. Generally, the usage of our Website is possible without providing data other than the data listed in this section 2.2.

If you provide personal data by filling out forms on our Website (such as the contact form), we will process this data to answer your request or if necessary to fulfil a contract with you, in particular in the case of a competition that you participate in.

If you do not provide personal data, you may not be able to use specific functions of our Website (in particular, you will not be able to participate in a competition that is offered) but there will be no other consequences.

So far as the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.

2.3 Analysis for marketing purposes and for website optimisation (Piwik PRO)

Data on your use of our Website is processed with technologies provided by Piwik PRO for the purposes of our legitimate interests, namely to optimise our Website and for marketing purposes. For these purposes, usage profiles that contain the data listed in section 2.2 and data about your activities on our Website (in particular which pages, buttons or other elements you accessed, and when) are created under a pseudonym. The profiles will not contain or be combined with data that directly identifies you (such as your name).

To facilitate the usage analysis, cookies (see section 2.4) can be used to recognize your internet browser. When you visit our Website, we ask for your consent to such cookies (see section 2.4). Please refer to section 2.4 on how you can withdraw such consent and browse our Website without cookies. If you specifically want to deactivate the cookies used for the analysis described in this section, please use the following mechanism.

You may deactivate the analysis of your usage data in pseudonymous profiles using Piwik PRO at any time. You have two options to do so. First, you can activate the option “Do-Not-Track” in your browser (please refer to your browser’s help section for further information).

2.4 Cookies

When you visit our Website, we notify you that our Website uses cookies in order to improve the functionality and to support the analysis of the use of our Website (see section 2.3). We also inform you that by using our Website, you consent to our use of cookies as described in this section 2.4 and section 2.3.

Cookies are small text files that are being sent from a web server to your browser and that are being stored on the hard disk of your computer. This will enable us to recognise repeat visits from you or respectively your computer. This way we can offer a better functionality of our Website and execute web analyses in our legitimate interests, as described in section 2.3. Most browsers are set to accept cookies by default.

After you have given your consent to cookies (by using our Website), you may withdraw your consent at any time. To specifically deactivate tracking cookies (and the analysis of usage data), please follow the instructions in section 2.3. You may also at any time choose to deactivate cookies in your browser settings, and/or delete cookies from your hard disk via your browser menu. Finally, you may install a plug-in in your browser to protect your privacy that offers the possibility to prevent tracking and/or related cookies.

2.5 Transfer of data to third parties

Our website is hosted by AUGUST STORCK KG, Waldstraße 27, 13403 Berlin, Germany, which processes the data collected via our Website as our data processor. We do not transfer your personal data to other third parties unless this is necessary to fulfil a request by you (e.g. if you submit a request via the contact form asking to receive information from another company of the Storck group).

2.6 Deletion

We delete your personal data as soon as processing the data is no longer required for the purposes for which it was collected and if there are no legal requirements for the retention of data. Storck has in place a data retention procedure to ensure that personal data is not held longer than is necessary.

2.7 Data security

Storck take all necessary technical and organisational measures to protect your data against loss, damage, manipulation and unauthorised access. Our employees and all persons involved in the processing of your data are obliged to observe data protection laws and to handle personal data confidentially. Our employees are trained accordingly. Internal as well as external audits ensure compliance with all data protection processes at Storck.

In order to protect the personal data of the users of our Website, we use a secure online transmission method, the so-called “Secure Socket Layer” (SSL) transmission. This is recognisable by the added “s” behind http://, hence https://, respectively when a green, closed padlock symbol is showing in the address bar. By clicking on the symbol you may obtain information about the SSL certificate being used. The display of the symbol depends on the browser version you are using. The SSL encryption grants the encrypted and complete transmission of your data.

3. Your rights concerning personal data

Data protection law provides you with a number of rights. You have the right to request access to your personal data, as well as (in certain circumstances), the right to the correction, deletion and restriction of the processing of your data, and the right to ask us to transfer any personal data you provided to us to another organisation and to object to processing.

If you give consent to the processing of your personal data, you may withdraw your consent at any time.

If you would like to exercise any of these rights, please email, write to or telephone us and let us have enough information to identify you e.g. your full name and address as well as what right you want to exercise and the personal data to which your request relates.

We hope that we can resolve any query or concern you may raise about our use of your personal data. If you want to complain about how we have used your personal data, please email, write to or telephone us. However, if we are not able to resolve your complaint to your satisfaction, you can complain to the UK’s supervisory authority, the Information Commissioner’s Office (ICO). Further information about how to make a complaint to the ICO can be found on the ICO website

The EU General Data Protection Regulation also gives you right to lodge a complaint with the supervisory authority in the European Union state where you work, normally live or where any alleged infringement of data protection laws occurred.

4. No automated decision making

Storck does not use your personal data for automated decision making.